You should find that your device will now be recognized and start connecting. ![]() After clicking Allow, disconnect and re-connect your device and open your Serato software.NOTE : You may need to click the Lock symbol in the bottom left corner of your Security & Privacy menu to make this change. You will see a message: System software from developer "XYZ" was blocked from loading at this point, click Allow:.Open System Preferences > Security & Privacy.You must complete these steps within 30 minutes, otherwise, you will need to restart the process by reinstalling the driver: ![]() You will then need to allow the driver to be used by your macOS system, by following the steps below. When you see the System Extension Blocked error message (as in the image below), please click Ok. When installing drivers for your Serato-compatible hardware on macOS, a pop-up similar to the screenshot below will appear, often after the driver indicates it has been installed successfully. NOTE: This doesn't affect drivers that were already installed before updating to Mojave, Catalina, or Big Sur. You may see a Failed to connect: Audio error message in Serato software, and/or you may not be able to route audio through your Serato-compatible hardware, or control various software features with your device. This security feature is present on macOS 10.13 High Sierra, macOS 10.14 Mojave, macOS 10.15 Catalina, macOS 11 Big Sur and macOS 12 Monterey, and without allowing these - your Serato compatible hardware will not work with Serato DJ software on your computer. NOTE: After allowing the driver, you may be prompted one last time to restart your computer.Modern macOS iterations include a security feature that requires user approval before newly installed third-party drivers can be loaded by the operating system. Once your computer restarts, you can then move to step 3 from the steps further above.Select Reduced Security, then place a check next to Allow user management of kernel extensions from identified developers, then click OK.In the subsequent Startup Security Utility window that appears, select the macOS 11.2 Big Sur installation on your computer that you use, and then, click on the Security Policy… button in the bottom right-hand corner of the dialog box.NOTE: If you chose 'Shutdown' in the image prompt above, you may be automatically shown the Startup Security Utility, from step 4 below. Next, choose Options, then Utilities → Startup Security Utility.Hold the power button until you hear the macOS boot sound, then continue holding it until you see “Continue holding for startup options”, which then changes to “Loading startup options”, upon which you can stop holding the button. ![]() Shut down your Apple M1 mac, until it fully powers off (if you clicked Shutdown in the previous prompt, this will already be done).How do I resolve this and allow my Apple M1 computer to use the kernel extension driver?Īpple requires you to enable this option in the Startup Security Utility, which we’ve provided written steps for below, or you can watch the short video we've made that (approximately) shows the same steps: However once you choose Open Security Preferences, and try to ‘Allow’ the kernel extension you wish to use, you may see the following further messaging: When you install a driver for the first time for your Serato hardware on an Apple M1 computer, you may see the following, like other macOS users: What will I see when trying to install kernel extension drivers on Apple M1 computers? These steps are not required for Apple Intel-based computers. NOTE: These steps are only required when using an Apple M1 (M1, M1 Pro or M1 Max) computer, and should only be required the first time you install a third-party driver on macOS 11 Big Sur. Apple M1 users on macOS 11 Big Sur & macOS 12 Monterey require additional steps before you install certain third-party kernel extensions (drivers), and without performing these steps, your Serato-compatible hardware may not work with Serato software.
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